Can an unlicensed assistant legally provide general information authorized by the broker?

An unlicensed assistant can legally provide general information if it is specifically authorized by the broker. This authority stems from the fact that the broker can delegate certain tasks to their assistants, as long as those tasks do not require a real estate license. General information could include topics such as property features, general market information, or the basic functionality of real estate documents, provided these assistants do not engage in activities that involve offering opinions or advice on the real estate market, pricing, or other specialized areas requiring a licensed professional.

This guideline ensures that unlicensed assistants can support licensed brokers and agents effectively while still adhering to legal requirements that protect consumers. The training and written format options outlined in the other choices may contribute to the effectiveness and compliance of the assistant's work, but they are not prerequisites for providing general information as long as it is clearly authorized by the broker. The crux of the matter rests on the broker's directive rather than the assistant's level of training or the format in which the information is shared.