What type of complaints necessitates an investigation by the Kentucky Real Estate Commission?

The Kentucky Real Estate Commission is mandated to investigate complaints that are formally presented in writing and verified. A written verified complaint provides the Commission with the necessary documentation that can be assessed for legitimacy and depth. Unlike informal complaints or those that are merely physically filed, a verified complaint carries a specific assurance that the information presented is accurate and can lead to a focused inquiry into the allegations made against a real estate professional.

Written verified complaints are essential in establishing a framework for the investigation process. They ensure that there is a clear basis of the claims being made, which helps in determining if there are grounds for further action, including potential disciplinary measures. Thus, this type of complaint meets the necessary legal and procedural requirements for a formal investigation, ensuring due process is upheld in handling matters involving real estate licensees.