Which term refers to the process through which the commission examines allegations against licensees?

The correct term that refers to the process through which the commission examines allegations against licensees is "Investigation." This process involves a thorough review and evaluation of complaints made against individuals or entities holding licenses. During an investigation, the commission gathers evidence, interviews relevant parties, and assesses the validity of the allegations to determine if there has been any misconduct or violation of regulatory standards.

This is a critical step in upholding the integrity of the licensing process and ensures that all claims are subjected to proper scrutiny before any further actions, such as hearings or disciplinary measures, are taken. In contrast, other terms like hearing, appeal, and conciliation represent different stages or types of processes within the regulatory framework, but they do not specifically describe the initial investigative stage where allegations are first examined.